Overview
After launch, products still need owners. We provide application maintenance and modernization, cloud support and performance optimization, and 24/7 monitoring, bug fixes, and SLA support.
Problems we solve
- A launch team that moved on and left production unattended
- Bugs that wait until they become incidents
- Cloud cost and performance that nobody reviews
- No agreed response time when something breaks
Our approach
- 01Put monitoring and an on-call path in place before promising an SLA
- 02Fix defects on a cadence, and modernize where the stack is ageing
- 03Optimize the cloud path as part of support, not as a separate project only
- 04Write down what 24/7 coverage includes for your product
Capabilities
- Application maintenance and modernization
- Cloud support and performance optimization
- 24/7 monitoring, bug fixes, and SLA support
Benefits
- — Someone accountable after go-live
- — A defined SLA instead of ad-hoc chats
- — Performance and cost kept in view
- — A path to modernize without a full rewrite
FAQ
24/7 monitoring, bug fixes, and SLA support are available in this service. The exact coverage window is set in the engagement.
Yes, when scope and access allow. We assess the stack, monitoring gaps, and handover materials before committing to an SLA.
Yes. Cloud support and performance optimization are listed capabilities. We keep spend and health in view as part of ongoing care, not only as a separate project.
Yes. Application maintenance and modernization include fixing defects on a cadence and upgrading ageing parts without requiring a full rewrite.
We put monitoring and an on-call path in place, then write down response times and what coverage includes for your product before promising an SLA.